Exitmaster Chair Servicing | UK Safety & Maintenance
Keep your Exitmaster evacuation chairs safe, reliable and fully operational. Professional servicing ensures your chairs are compliant with UK safety regulations, reduces risks during emergencies, and provides peace of mind for staff and visitors.
Whether you operate a single site or multiple locations, Exitmaster’s certified engineers deliver thorough inspections, part replacements and detailed service reports. Combine this with Exitmaster Chair Training to ensure your team is fully prepared.
Professional Servicing for Your Exitmaster Chairs
Keeping your Exitmaster evacuation chairs in top condition ensures they are ready whenever an emergency arises. As Class 1 Medical Devices, they require professional checks and maintenance to remain safe, reliable and compliant.
Our certified engineers carry out thorough servicing across all Exitmaster models, including the Exitmaster Versa, Versa Plus, Versa Elite, Ego, and Original chairs, ensuring every unit is maintained to the highest safety standards.
What Exitmaster Chair Servicing Includes
Each Exitmaster chair servicing visit is a comprehensive check designed to ensure your evacuation equipment is safe, reliable and fully operational. Our experienced engineers follow a detailed inspection process, covering all critical aspects of your chair:
Frame and Structural Checks
Every chair frame is carefully examined for signs of wear, damage, or stress. This ensures the chair can safely support the passenger during stair evacuation and maintains long-term durability. Any minor issues are corrected to prevent future safety risks.
Wheel, Track, and Brake Inspections
The wheels, tracks and brakes are tested under realistic operating conditions to guarantee smooth, controlled movement on all stair types. Properly functioning brakes and tracks reduce the risk of slips or uncontrolled descents, keeping both operator and passenger safe.
Seat, Harness and Padding Review
Comfort and security are essential during evacuation. We check the seat, harness and padding for wear or damage, ensuring the passenger is secure and comfortable while being transported. Straps and harnesses are tested to meet safety standards.
Replacement of Worn or Faulty Parts
Any worn, damaged, or malfunctioning components are replaced immediately using genuine Exitmaster parts. This guarantees the chair performs as intended and maintains manufacturer compliance.
Compliance Verification
Every service includes a check to ensure your Exitmaster chairs meet UK PUWER regulations and fire safety requirements. This protects your organisation legally and ensures readiness during inspections or audits.
Detailed Service Report
After servicing, you receive a comprehensive report documenting all checks, replacements, and any recommendations for future maintenance. This serves as evidence of compliance and can be used for audits, insurance and health & safety records.
Ongoing Maintenance Benefits
Regular maintenance of Exitmaster evacuation chairs goes beyond compliance, it directly contributes to operational efficiency and long-term reliability. By scheduling consistent servicing, your organisation can:
- Ensure consistent performance – Chairs remain fully functional and safe during every emergency, reducing the risk of equipment failure.
- Extend the lifespan of your equipment – Routine checks and timely replacement of worn components prevent costly repairs and prolong the life of each chair.
- Reduce operational disruption – Well-maintained chairs minimise downtime and ensure readiness across all sites, supporting smooth day-to-day operations.
- Support staff confidence and safety – Knowing that all evacuation chairs are serviced and operational boosts employee trust in safety procedures and ensures quick, confident evacuation in emergencies.
- Maintain compliance and documentation – Professional maintenance provides evidence for audits and inspections, helping you demonstrate adherence to UK safety standards and evacuation chair regulations.
Plan for recurring revenue opportunities – Multi-site servicing and scheduled maintenance plans allow organisations to manage ongoing servicing contracts efficiently, ensuring continuous support while reinforcing Exitmaster’s expertise and reliability.
Keep Your Equipment Ready and Compliant
Regular servicing ensures your evacuation chairs are safe, reliable and ready for any emergency. Explore our full range of support solutions.
Compliance Protection for Your Business
Professional servicing of Exitmaster chairs goes beyond safety, it actively protects your organisation and supports ongoing compliance. Regular maintenance demonstrates a clear duty of care to staff, visitors and anyone using your facilities, while ensuring that all equipment consistently meets UK safety regulations, fire safety standards and evacuation chair legislation.
Each service includes a detailed inspection report covering frame integrity, wheel and brake functionality, seat harness checks and replacement of worn components. This provides transparent compliance verification, making it easy to provide evidence during audits, health and safety reviews or insurance inspections.
For businesses operating across multiple sites, Exitmaster’s centralised reporting system ensures consistent maintenance schedules, highlights any issues early, and supports long-term reliability of all chairs. This ongoing professional maintenance not only reduces emergency risks and operational downtime but also enhances recurring compliance visibility and demonstrates proactive care across all locations, giving you confidence that every chair is safe, fully
Frequently Asked Questions (FAQs)
Chairs should be checked regularly and serviced whenever wear is detected or at recommended intervals. Servicing ensures the chair remains safe and reliable.
Yes. Exitmaster offers multi-site servicing plans for businesses with chairs across several locations.
Yes. Our engineers replace any worn or faulty components with genuine Exitmaster parts to ensure full functionality.
Absolutely. Every service includes a comprehensive report detailing checks, replacements, and compliance verification for your records.
Book Your Exitmaster Chair Servicing Today
Keep your Exitmaster evacuation chairs safe, fully operational, and compliant with UK safety regulations. Our certified engineers provide thorough inspections, part replacements, and detailed service reports to ensure your chairs are always ready for any emergency.
Whether you manage a single site or multiple locations, booking a service is quick and easy. Schedule your servicing today to protect your staff, visitors and your business and maintain the reliability of your Exitmaster chairs.