Exitmaster Chair Servicing | UK Safety & Maintenance
Keep your Exitmaster evacuation chairs safe, reliable and fully operational. Professional servicing ensures your chairs are compliant with UK safety regulations, reduces risks during emergencies, and provides peace of mind for staff and visitors.
Whether you operate a single site or multiple locations, Exitmaster’s certified engineers deliver thorough inspections, part replacements and detailed service reports. Combine this with Exitmaster Chair Training to ensure your team is fully prepared.
Professional Servicing for Your Exitmaster Chairs
Keeping your Exitmaster evacuation chairs in top condition ensures they are ready whenever an emergency arises. As Class 1 Medical Devices, they require professional checks and maintenance to remain safe, reliable and compliant.
Our certified engineers carry out thorough servicing across all Exitmaster models, including the Exitmaster Versa, Versa Plus, Versa Elite, Ego, and Original chairs, ensuring every unit is maintained to the highest safety standards.
What Exitmaster Evac Chair Servicing Includes
Frame and Structural Checks
Every chair frame is carefully examined for signs of wear, damage, or stress. This ensures the chair can safely support the passenger during stair evacuation and maintains long-term durability. Any minor issues are corrected to prevent future safety risks.
Wheel, Track, and Brake Inspections
The wheels, tracks and brakes are tested under realistic operating conditions to guarantee smooth, controlled movement on all stair types. Properly functioning brakes and tracks reduce the risk of slips or uncontrolled descents, keeping both operator and passenger safe.
Seat, Harness and Padding Review
Comfort and security are essential during evacuation. We check the seat, harness and padding for wear or damage, ensuring the passenger is secure and comfortable while being transported. Straps and harnesses are tested to meet safety standards.
Replacement of Worn or Faulty Parts
Any worn, damaged, or malfunctioning components are replaced immediately using genuine Exitmaster parts. This guarantees the chair performs as intended and maintains manufacturer compliance.
Compliance Verification
Every service includes a check to ensure your Exitmaster chairs meet UK PUWER regulations and fire safety requirements. This protects your organisation legally and ensures readiness during inspections or audits.
Detailed Service Report
After evacuation chair servicing, you receive a comprehensive report documenting all checks, replacements, and any recommendations for future maintenance. This serves as evidence of compliance and can be used for audits, insurance and health & safety records.
Ongoing Maintenance Benefits
- Ensure consistent performance – Chairs remain fully functional and safe during every emergency, reducing the risk of equipment failure.
- Extend the lifespan of your equipment – Routine checks and timely replacement of worn components prevent costly repairs and prolong the life of each chair.
- Reduce operational disruption – Well-maintained chairs minimise downtime and ensure readiness across all sites, supporting smooth day-to-day operations.
- Support staff confidence and safety – Knowing that all evacuation chairs are serviced and operational boosts employee trust in safety procedures and ensures quick, confident evacuation in emergencies.
- Maintain compliance and documentation – Professional maintenance provides evidence for audits and inspections, helping you demonstrate adherence to UK safety standards and evacuation chair regulations.
Plan for recurring revenue opportunities – Multi-site servicing and scheduled maintenance plans allow organisations to manage ongoing servicing contracts efficiently, ensuring continuous support while reinforcing Exitmaster’s expertise and reliability.
Keep Your Equipment Ready and Compliant
Evacuation Chair Maintenance Schedule
Regular evacuation chair maintenance is essential to ensure safe operation and ongoing compliance with UK fire safety standards. Most importantly, well-maintained equipment performs reliably in emergencies and reduces the risk of failure.
As a general guide:
- Evacuation chairs should be professionally serviced at least once a year.
- More frequent servicing may be required in high-use or public buildings.
- Maintenance should follow manufacturer guidelines and be recorded for compliance.
Routine servicing typically includes checking tracks, wheels, brakes and structural components to ensure the chair remains safe and fully operational.
Keeping to a consistent maintenance schedule helps organisations meet safety responsibilities and ensures evacuation equipment is always ready for use.
In addition to scheduled servicing, evacuation chairs should be regularly inspected to ensure they remain safe, accessible and ready for immediate use.
Routine inspections should include:
- Visual checks for damage or wear.
- Ensuring the chair is clearly accessible and not obstructed.
- Confirming straps, tracks and moving parts are in good condition.
- Checking signage and storage locations are clearly visible.
These checks can be carried out by trained staff as part of regular safety procedures, with records maintained to support compliance.
Regular evacuation chair inspections help identify issues early. This greatly reduces risk and supports effective emergency evacuation planning.
Evacuation Chair Inspection Requirements
Compliance Protection for Your Business
Exitmaster’s evacuation chair maintenance goes beyond safety and actively protects your organisation and supports ongoing compliance. Regular maintenance demonstrates a clear duty of care to staff, visitors and anyone using your facilities, while ensuring that all equipment consistently meets UK safety regulations, fire safety standards and evacuation chair legislation.
Each evac chair maintenance check includes a detailed inspection report covering frame integrity, wheel and brake functionality, seat harness checks and replacement of worn components. This provides transparent compliance verification, making it easy to provide evidence during audits, health and safety reviews or insurance inspections.
For businesses operating across multiple sites, Exitmaster’s centralised reporting system ensures consistent maintenance schedules, highlights any issues early, and supports long-term reliability of all chairs. This ongoing professional maintenance not only reduces emergency risks and operational downtime but also enhances recurring compliance visibility and demonstrates proactive care across all locations, giving you confidence that every chair is safe, fully operational and legally compliant.
Frequently Asked Questions (FAQs)
Chairs should be checked regularly and serviced whenever wear is detected or at recommended intervals. Servicing ensures the chair remains safe and reliable.
Yes. Exitmaster offers multi-site servicing plans for businesses with chairs across several locations.
Yes. Our engineers replace any worn or faulty components with genuine Exitmaster parts to ensure full functionality.
Absolutely. Every service includes a comprehensive report detailing checks, replacements, and compliance verification for your records.
Evacuation chairs should typically be serviced at least once a year or more frequently depending on usage and building requirements.
Servicing usually includes checks on tracks, wheels, brakes, straps and overall structural integrity to ensure safe operation.
Yes, regular visual inspections are recommended to ensure the chair is accessible, undamaged and ready for use at all times.
Building managers or designated staff are usually responsible for routine inspections, while professional technicians carry out full servicing.
Regular maintenance ensures the equipment works correctly in emergencies, supports compliance and reduces the risk of failure during evacuation.
Book Your Exitmaster Chair Servicing Today
Keep your Exitmaster evacuation chairs safe, fully operational, and compliant with UK safety regulations. Our certified engineers provide thorough inspections, part replacements, and detailed evacuation chair service reports to ensure your chairs are always ready for any emergency.
Whether you manage a single site or multiple locations,
booking a service is quick and easy. Schedule your servicing today to protect your staff, visitors and your business and maintain the reliability of your Exitmaster chairs.